Privacy policy

At Bueno Padel Online Seller, we are committed to protecting your personal information and your right to privacy. By using our website (https://buenopadelstore.com), you agree to the practices described in this Privacy Policy.


1. Business Information

Bueno Padel Online Seller
Street No. 2, Al Garhoud Area
Dubai, United Arab Emirates
Phone: +971 50 147 6657
Email: info@buenopadelstore.com


2. Information We Collect

We collect the following personal data when you visit, register, or make a purchase on our website:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party payment gateways; we do not store card information)
  • Order history
  • Device information such as IP address, browser type, cookies, and analytics data

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Provide customer support
  • Deliver products and services
  • Communicate order updates
  • Prevent fraudulent activity
  • Improve website performance and customer experience
  • Send marketing communications (you may opt out at any time)

4. Third‑Party Service Providers

We share necessary information with trusted third parties who help us operate our business, including:

  • Shopify (website platform)
  • Paymob, Ziina, and other payment processors
  • Shipping and logistics partners
  • Analytics and advertising tools (e.g., Google Analytics, Meta Pixel)

These partners process your data only to perform their services.


5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Remember your preferences
  • Enable secure login and checkout
  • Analyze website traffic

You may disable cookies through your browser settings, though some site features may not function properly.


6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, accounting, or reporting requirements

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your data (unless required by law to retain it)
  • Opt out of marketing communications

You may exercise these rights by contacting us at info@buenopadelstore.com.


8. Data Security

We take your security seriously and use industry‑standard protections, including:

  • SSL encryption
  • Secure payment processing
  • Access control and data protection measures

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
info@buenopadelstore.com
+971 50 147 6657